Hannahhotel Privacy Policy

Information We Collect

We collect information in several ways when you use Nomad Crescendo. This includes information you provide directly, information collected automatically, and information from third parties.

**Personal Information You Provide:** When you register for an account, book travel arrangements, sign up for our newsletter, participate in promotions, or contact our customer service, we may collect personal information such as your name, email address, postal address, phone number, date of birth, payment information, passport details, travel preferences, and travel itineraries.

**Information Collected Automatically

** When you visit our website or use our app, we automatically collect certain information about your device and usage. This includes IP addresses, browser type, operating system, device identifiers, browsing actions, pages visited, search queries, referring/exit pages, date/time stamps, and clickstream data. We use cookies, web beacons, and similar technologies to collect this information.

**Information from Third Parties:** We may receive information about you from third parties, including business partners, social media platforms (if you interact with us through your social media account), and identity verification services. This helps us improve our services, verify your identity, and provide personalized experiences.

How We Use Your Information

We use the information we collect for various purposes related to providing, improving, and promoting our services:

**Providing Services

** Processing and confirming your travel bookings, managing your account, processing payments, and providing customer support.

**Personalization

** Tailoring content and recommendations based on your preferences, past bookings, browsing history, and location to enhance your experience with Hannahhotel.

**Communication

** Sending booking confirmations, travel alerts, updates about your itinerary, newsletters, marketing communications, and responding to your inquiries.

**Improvement and Analysis

** Analyzing usage patterns and trends to improve our website functionality, user experience, and service offerings. Conducting research and analytics to better understand our customers' needs.

**Security and Fraud Prevention:** Detecting and preventing fraudulent transactions, unauthorized access to user accounts, and other illegal activities. Verifying identity for certain transactions.

**Legal Compliance

** Complying with legal obligations, resolving disputes, and enforcing our terms and conditions.

How We Share Your Information

Hannahhotel shares your information with certain third parties in the following circumstances:

**Travel Suppliers

** We share necessary booking information with airlines, hotels, car rental companies, tour operators, and other travel service providers to complete your reservations.

**Payment Processors

** We share payment information with secure third-party payment processors to complete transactions.

**Business Partners

** We may share information with business partners who offer services through our platform, such as travel insurance providers or local experience operators.

**Service Providers

** We engage various service providers who perform functions on our behalf, such as website hosting, data analysis, customer service, email delivery, and marketing assistance.

**Legal Requirements

** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., immigration authorities, law enforcement).

**Business Transfers

** If Hannahhotel is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

Cookies and Tracking Technologies

Hannahhotel uses cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our platform.

**What Are Cookies

** Cookies are small text files stored on your device that help us recognize you, remember your preferences, and understand how you interact with our website.

**Types of Cookies We Use:** - **Essential Cookies:** Required for the basic functionality of our website, such as session management, security features, and shopping cart functionality. - **Analytical/Performance Cookies:** Help us understand how visitors interact with our website by collecting anonymous information about pages visited, time spent on the site, and error messages displayed. - **Functionality Cookies:** Allow us to remember choices you make (such as language preference, region, or saved searches) to provide enhanced, personalized features. - **Targeting/Advertising Cookies:** Used to deliver relevant advertisements based on your interests and browsing patterns, measure the effectiveness of advertising campaigns, and limit the number of times you see an ad.

**Your Cookie Choices

** Most web browsers allow you to control cookies through browser settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, disabling cookies may impact your experience using our website, as some features may not function properly.

Data Security

Hannahhotel implements appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction.

**Security Measures

** We employ industry-standard security practices including encrypted data transmission (SSL/TLS), secure storage systems, firewalls, intrusion detection systems, and regular security assessments.

**Payment Security

** All payment transactions are processed through secure, PCI-compliant payment gateways. We do not store complete credit card information on our servers.

**Staff Training

** Our employees are trained on privacy and security practices and are granted access to personal information only on a need-to-know basis.

**Data Breach Procedures

** We have implemented procedures to address potential data breaches, including notification protocols in accordance with applicable laws.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

International Data Transfers

Hannahhotel operates globally, which means your information may be transferred to, stored, and processed in countries outside your country of residence, including countries that may not have the same data protection laws as your jurisdiction.

**Transfer Safeguards

** When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to countries that have not received an adequacy decision, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or rely on other legally-provided mechanisms.

**Global Operations

** Due to the nature of travel services, we need to share your information with travel suppliers located in the destinations you plan to visit. These suppliers are required to handle your data in accordance with our data protection standards, but local laws and practices may differ.

**Consent to Transfer

** By using our services, you consent to the transfer, storage, and processing of your information in countries outside your country of residence, including countries that may have different data protection rules.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

**Access

** You have the right to request information about the personal data we hold about you and to receive a copy of that data.

**Correction

** You have the right to request that we correct inaccurate or incomplete information about you.

**Deletion

** In certain circumstances, you have the right to request deletion of your personal information (sometimes called the "right to be forgotten").

**Restriction

** You may have the right to request that we restrict the processing of your personal information under certain conditions.

**Data Portability

** You may have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller.

**Objection

** You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

**Withdraw Consent

** Where we process your data based on consent, you have the right to withdraw that consent at any time.

**Complaint

** You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request in accordance with applicable laws.

Children's Privacy

Hannahhotel does not knowingly collect personal information from children under the age of 16. Our services are not directed to children, and we do not intentionally gather personal information from individuals under the age of 16.

**Parental Involvement

** If you are booking travel for a family, information about children (such as names, ages, and passport information) may be required to complete bookings. This information should be provided by a parent or legal guardian.

**Discovery of Child Data:** If we discover that we have collected personal information from a child under 16 without parental consent, we will promptly delete that information. If you believe we might have any information from or about a child under 16, please contact us immediately.

**Teen Travelers

** For travelers between the ages of 16 and 18, we recommend that parents or guardians review this Privacy Policy and supervise their use of our services.

Retention of Information

Hannahhotel retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

**Retention Criteria

** The length of time we keep your information depends on several factors, including: - The types of products and services you have obtained from us - Legal obligations that require us to maintain certain records - Statute of limitations under applicable law - Ongoing or potential disputes or legal proceedings - Guidelines from relevant data protection authorities

**Account Information

** If you have an Hannahhotel account, we retain your account information for as long as your account remains active. If you close your account, we will retain certain information as necessary to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

**Booking Information

** Due to legal requirements related to travel bookings, financial transactions, and tax regulations, we typically retain booking information for at least 7 years after the completion of travel.

**Anonymization

** When personal information is no longer needed, we may anonymize it (removing all identifying elements) rather than deleting it, allowing us to use the anonymized data for analytics and service improvement without affecting your privacy.

Third-Party Links and Services

The Hannahhotel website and mobile application may contain links to third-party websites, services, social networks, and applications that are not owned or controlled by us.

**No Control Over Third Parties:** We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We do not endorse or make any representations about third-party websites or services.

**Third-Party Integrations

** Our services may integrate with third-party services (such as social media platforms, payment processors, or travel suppliers) that may collect information about your online activities over time and across different websites when you use our services.

**Travel Partner Policies

** When you book travel through Hannahhotel, your information will be shared with travel partners (airlines, hotels, etc.) who have their own privacy policies. We encourage you to review the privacy policies of these third parties.

**Social Media Features

** Our website includes social media features, such as the Facebook "Like" button or social sharing widgets. These features may collect information about your IP address and which page you are visiting, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.

Changes to This Privacy Policy

Hannahhotel reserves the right to update, change, or replace any part of this Privacy Policy at any time at our sole discretion. When we make material changes to this Privacy Policy, we will notify you by posting the updated policy on our website with a new "Last Updated" date, and, where appropriate and required by law, we will provide you with additional notice (such as adding a statement to our website homepage or sending you an email notification).

**Review Changes

** It is your responsibility to periodically review this Privacy Policy to stay informed about our privacy practices. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

**Material vs. Non-material Changes:** For material changes that significantly affect your rights or how we use your personal information, we will provide advance notice and, where required by applicable law, seek your consent before implementing such changes. Minor or non-material changes may be implemented immediately and without individual notice.

**Archive

** Previous versions of this Privacy Policy will be archived and made available upon request.

Governing Law and Dispute Resolution

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which Nomad Crescendo's principal place of business is located, without regard to its conflict of law provisions.

**Dispute Resolution

** Any dispute arising out of or relating to this Privacy Policy or our privacy practices shall first be addressed through informal negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to mediation in accordance with the rules of a mutually agreed upon mediation service. If mediation is unsuccessful, the dispute may be resolved through litigation in the courts of the jurisdiction where our principal place of business is located.

**Severability

** If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Privacy Policy will otherwise remain in full force and effect and enforceable.